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The Service Desk Institute (SDI) has been connecting IT service professionals and inspiring service desks to be brilliant across the world since 1988.
Since 1988 SDI has been inspiring service desks and service desk professionals worldwide to be brilliant. Tried and tested by thousands of companies and service desk professionals in over 150 countries, we partner with service desks on their transformation journeys and IT service professionals on their career journeys. We’re here to support you in shaping the future of your company’s IT service wherever you are in the world.