Measurement for Improvement

Friday  15 November  2019  9:00 AM    Friday  15 November  2019 5:00 PM
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Last update 21/05/2019


 “How do you know if the changes you are making are leading to improvement? Simple: you measure.”

Institute of Healthcare Improvement

Do you work in quality improvement and measure change, demonstrate impact and develop evidence?

Do you find measuring progress and success a challenge?

When it comes to improving quality, and applying quality improvement methodologies, measurement is often perceived as a challenge. However, it can be more straightforward and less time-intensive than expected.

UCLPartners has developed this one-day course to help people running improvement projects to equip themselves with the skills and knowledge to successfully measure and evaluate improvement.

Who is this course for?

The course is designed for people working in health and social care organisations such as clinicians, including allied health professionals and nurses, managers or administrators, who have previous experience of quality improvement work or quality improvement training.


What does the course cover?

Based on the Institute of Healthcare Improvement’s Model for Improvement and Improvement Science, this course will enable you to:      



    Understand measurement

    What is measurement for improvement and why is it important?

    Decide aim

    Develop and define measurable aims

    Choose measures

    Outcome, process, balancing and qualitative measures

    Driver diagram

    Process mapping

    Pareto chart

    Continuous and attribute data

    Chart types

    Define measures

    Operational definition

    Measure plan form

    Measurement dashboard

    Collect data

    Randomised sampling

    Identify logistical challenges

    Data collection plan

    Baseline data


    Common cause and special cause variation

    Mean and median

    Run charts and SPC charts

    • Characteristics
    • Preparing your data
    • Analysing variation

    Review and report

    Cause and effect analysis


    Impact and spread

    Planning the next PDSA cycle

    Utilising existing resources

The course takes a practical and interactive approach to measurement, and participants will have the opportunity to work through a real-life project that they are currently working on.

Are there any prerequisites?

Participants are expected to be familiar with improvement methodologies, and have a practical understanding of techniques, such as PDSA cycles.

There will be some preparation work ahead of the session to enable you to make the most of the training. This will include:

  • Identifying an improvement project
  • Preparing a short summary of the improvement project
  • Considering measures and measurement challenges relevant to your improvement project
  • Agreeing to discuss your improvement project with the group throughout the day.



Partner organisations: A £50 deposit is required to secure your place, and will be refunded within 48 hours of attendance or early cancellation. See a list of our partner organisations, 00b0f0;text-decoration:none;">here.

Non-partners: £150 + VAT


Get in touch

If you have any questions, please contact our delivery team at


A core aim of UCLPartners is to help our partners develop the capability and skills required in order for them to deliver high value healthcare. We have a number of key areas of focus, two of which are solely on building quality improvement (QI) capability and capacity for both UCLPartners own core staff / programmes and also our partners.

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UCLPartners - Academic Health Science Partnership
170 Tottenham Court Road, London, England, United Kingdom
UCLPartners - Academic Health Science Partnership
170 Tottenham Court Road, London, England, United Kingdom
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