Effective Communication

Effective Communication
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Wed 16 August 2017
Wednesday 16 August 2017
9:00 AM - 4:00 PM
Ended

Designed for:  All staff who communicate with the public and service users

 

Learning Outcomes:

  • Understand theories of communication
  • Have feedback on how they communicate on a one-one basis
  • Understand how effective communication is demonstrated

 

Evaluation methods:

Staff learning forms

 

Links:

    

      Policy and Legislation:

  • Equality & Diversity Policy
  • Communication Policy
  • Personal Care Policy

 

      CLF:

  • Managing relationships: empowering people; working in partnership; leadership; empathy; dealing with conflict.
  • Managing self: professional autonomy; lifelong learning; confidence; resilience; Awareness of wider context.

122 Views - 17/08/2017 Last update
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Frederick Street Training Centre
65 Frederick Street, Aberdeen, Aberdeenshire, United Kingdom


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Frederick Street Training Centre
65 Frederick Street, Aberdeen, Aberdeenshire, United Kingdom


Are you an event organizer?
Create events for free. They will be immediately recommended to interested users.
Create event
 
 
 
 
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