Effective Communication

Monday  16 January  2017  1:00 PM    Monday  16 January  2017 4:00 PM
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Last update 17/01/2017
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Designed for: All staff who communicate with the public and service users
Learning Outcomes:

Understand theories of communication
Have feedback on how they communicate on a one-one basis
Understand how effective communication is demonstrated

Evaluation methods:
Staff learning forms
Links:
Policy and Legislation:

Equality & Diversity Policy
Communication Policy
Personal Care Policy

CLF:

Managing relationships: empowering people; working in partnership; leadership; empathy; dealing with conflict.
Managing self: professional autonomy; lifelong learning; confidence; resilience; Awareness of wider context.

Nearby hotels and apartments
Frederick Street Training Centre
65 Frederick Street, Aberdeen, GB, Aberdeenshire
Frederick Street Training Centre
65 Frederick Street, Aberdeen, GB, Aberdeenshire