Citizens Advice Direct Helpline Adviser

Monday  18 June  2018  10:00 AM    Friday  22 June  2018 3:30 PM
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Last update 23/06/2018
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Advice Direct Scotland is an advice hub that provides advice by telephone, e-mail, web chat and social media.


We are currently recruiting volunteers for our Citizens Advice Direct Helpline in the position of Generalist Adviser.




Gain new skills and develop the ones you already have


Our comprehensive training and support will ensure you are competent in all areas of advice and enhance your customer service, call handling and problem solving skills.




Meet new people


Our excellent team of volunteers are reflective of the wider Scottish community. You'll  get the chance to socialise and work with people with similar goals.




Help others


Best of all, you get the chance to help people find out if they have rights and how to exercise them, or at the very least how they can ease their current circumstances.




You won't be out of pocket


We will pay your travel expenses.




What do we ask of you?


Attend each day of training.


Commit to a minimum of 6 hours volunteering each week.



Interested? We'd love to hear from you

Freephone: 0800 023 2686

Email: training@advice.scot




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Citizens Advice Direct, Brunswick House
51 Wilson St,, Glasgow, Glasgow City, United Kingdom
Citizens Advice Direct, Brunswick House
51 Wilson St,, Glasgow, Glasgow City, United Kingdom